Terms & Conditions

 

Return Policy

All sales are considered final. Any DOA or defective products will be exchanged for the same product or substituted for a product of equal value and specifications. All returns are subject to a 15% restocking fee and you will receive an in-store credit for the remaining value (within 30 days). No software is returnable or exchangeable. If the software is damaged, it will be replaced with the same item as long as the product is brought back within 30 days. All ink cartdidge sales are considered final. JK Computer system will try to work something out if the product is defective or does not work. We will only accept unopened cartridges within 30 days of the purchase. Opened, modified and/ or refilled ink cartridges will not be returnable. Any damage or misused products by the End-user will not be returnable. All packaging, additional parts and manuals must be included. Returns will not be accepted on modified products nor any products where the serial number has been removed. All returns must have a receipt and be approved. All holiday returns and exchanges will be accepted only with a gift receipt and an in store credit will be given for the full value. No restocking fee will apply but all packaging, manuals and accessories must be present. The item must be in a resalable state.

Warranty

Please visit http://www.jkcomputersystems.com/warranty for more information. We will offer a 30 day exchange on any defective or DOA product. After 30 days, the return must be dealt with though the manufacture. JK Computer Systems will assist in the warranty procedure.

 

Typographical Errors

In the event where there is a price, name, description or any other part of the website is incorrect, we are able to change the item price. The order will not be processed unless contact is made with the customer to explain our error and inquire whether or not the customer still wishes to receive the product. In the event where the specifications or description was incorrect, the product may be returned. We will assist in finding a replacement of one that meet the requirements the customers needs. No restocking fee will be charged and a product will be found and replaced within a reasonable time frame.

 

Orders

All custom orders that are confirmed by the customer via E-mail, Phone, Letter are final sales. The customer is not able to back out of the sale in any situation. If the customer does back out of the sale, the cost of shipping and possible part of the cost of the product will be paid by the customer. The amount to pay will be at JK Computer Systems discretion. A down payment for custom order may be required as well as the customers personal information.

 

Liability

We are not liable for any data loss on any of our products. It is the customer’s responsibility to ensure that they have recent and up-to-date backups of their files.

 

Website Terms of Use

All material on the JK Computer Systems website is owned by JK Computer Systems or the manufactures of the specific product. You must obtain permission to use any information that you wish to use from the JK Computer Systems website. We are not responsible for any links to the third party websites that the JK Computer Systems website links to. This website and all of its sub domains are Copyright © JK Computer Systems 2007

 

Privacy Policy

Please see our privacy policy at http://www.jkcomputersystems.com/Privacy.