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Warranty Information
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Acer Canada |
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Website: |
http://www.acer.ca |
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Toll-Free: |
1-800-565-2237 |
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Fax: |
905-608-7591 / 2 |
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Technical Support: |
1-800-452-2237 www.acersupport.com |
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Acer Notebook |
Technical Support 1-800-816-2237 |
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Product Details |
Warranty Details |
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Monitors |
3-Year Parts, 1-Year CRT & Labour.
Customers must call Acer to obtain DOA # from Acer to return the
defective products. |
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Notebooks |
1
Year.
After 15 days from invoice customers must call Acer for direct
Manufacturer's warranty. |
Prebuilt System
(depending on model) |
1
Year / 3 Years.
After 15 days from invoice customers must call Acer for direct
Manufacturer's warranty. |
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AMD |
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Website: |
www.amd.com |
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Phone: |
905-856-3377 |
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Technical Support: |
905-856-8554 |
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Product Details |
Warranty Details |
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CPU (OEM) |
1 Year
DOA - within 30 days of purchase |
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CPU (Retail) |
90 Days (JK Computer Systems), 3 Years (AMD)
DOA - within 30 days of purchase
First 90 days - customer has the option to call JK Computer Systems, subject to
replacement stock availability for credit at current market value.
After 90 days - customer must call AMD directly at 408-749-AMD9 |
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Product Details |
Warranty Details |
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Audio MP3 Players |
1 Year
Replacement/Repair only. |
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Card Readers |
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Memory Sticks |
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ASUSTeK Computer Inc. |
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Website: |
www.asus.com |
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Phone: |
(510) 739-3777 |
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Fax: |
(510) 608-4555 |
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Technical Support: |
(502) 995-0883 |
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Product Details |
Warranty Details |
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Motherboards |
3 Years |
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Video Cards |
3 Years
DOA - Within 30 Days of invoice; replacement/repair only |
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CoolerMaster |
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Website: |
www.coolermaster.com |
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Phone: |
(909) 673-9880 |
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Fax: |
(909) 673-9882 or
(909) 673-9883 |
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Product Details |
Warranty Details |
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Cases |
30 Day |
Cooling Accessories:
(Cables, Chipset/Hard Drive/VGA Coolers, Multi-function Control Panels,
Cooling Systems, Fans, Heat pipes/ Heat sinks, Lights) |
1 Year Manufacturer's warranty.
First 30 days from invoice, can replace/repair defective products.
After 30 days from invoice, customers have to contact Manufacturer
direct for warranty services. |
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D-Link Networks Inc. |
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Website: |
www.dlink.ca |
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Toll-Free: |
1-800-DLINK-CA |
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Fax: |
905-829-5223 |
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Customer Support: |
1-800-361-5265 |
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Product Details |
Warranty Details |
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Hubs, Network Adapters |
1 Year
DOA - Within 30 Days of invoice.
After 30 days, call 1-800-361-5265 (Tech Support) |
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Routers/Firewalls/Gateways |
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Intel of Canada Ltd. |
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Website: |
www.intel.com |
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Phone: |
1-800-628-8686 |
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FaxBack: |
1-800-628-2283 |
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Technical Support: |
1-800-321-4044 |
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BBS: |
503-645-6275 |
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Product Details |
Warranty Details |
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CPU (OEM) |
1 Year
DOA - Within 30 days of invoice. Replacement after 30 days. |
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CPU (Retail) |
3 Years Manufacturer warranty.
Replacement first 90 days of invoice. After 90 days customer must
contact Manufacturer direct for warranty services. |
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Product Details |
Warranty Details |
| Desktop
systems manufactured by JK Computer Systems
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3 Year Warranty
JK Computer Systems will provide 1* year parts, and 3 year labor warranty
on all desktop systems. For more information, please go to
http://www.jkcomputersystems.com/catalog.php?c=Desktop%20Computers&i=DT-WARRANTY
*Warranty may vary on parts depending on Manufactures specs: ie, Western digital is 3 years. |
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Networking/ Network cables |
Lifetime on cables, 1 year on in wall networking
installed by JK Computer Systems. |
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LG Electronics Canada |
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Website: |
www.lge.ca |
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Phone: |
(905) 568-6800 |
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Toll-Free: |
1-888-LG-Canada |
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Fax: |
(905) 507-9649 |
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Customer Service: |
1-888-LG CANADA (1-888-542-2623) |
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Product Details |
Warranty Details |
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Monitors |
3-Year
No DOA period offered. Customers must
contact Manufacturer for warranty services.
To contact a customer service representative in North America, please
call 1-888-LG CANADA (542-2623).LG
Electronics Canada
550 Matheson Boulevard East
Mississauga, Ontario L4Z 4G3 |
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Optical Drives |
1-Year
No DOA period offered. Customers must contact Manufacturer for warranty
services.
To contact a customer service representative in North America, please
call 1-888-LG CANADA (542-2623).LG
Electronics Canada
550 Matheson Boulevard East
Mississauga, Ontario L4Z 4G3
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Logitech Inc. |
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Website: |
www.logitech.com |
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Phone: |
1-800-231-7717 |
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Customer Support: |
702-269-3457 |
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Product Details |
Warranty Details |
Combination Keyboards & Mice
-- Logitech Cordless Freedom
-- Logitech Cordless iTouch
-- Logitech Cordless Optical |
MF36/MF60/MF60
1st year of warranty by JK Computer Systems, replacement/repair only.
Logitech covers warranty period thereafter if warranty exceeds 1 Year.
DOA - Within 30 Days of invoice. |
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Keyboards |
1 Year
1st year of warranty by JK Computer Systems, replacement/repair only.
Logitech covers warranty period thereafter if warranty exceeds 1 Year.
DOA - Within 30 Days of invoice. |
Mice
-- Logitech Cordless Optical Wheel
-- Logitech Optical Wheel |
1 Year/MF60/MF60
1st year of warranty by JK Computer Systems, replacement/repair only.
Logitech covers warranty period thereafter if warranty exceeds 1 Year.
DOA - Within 30 Days of invoice. |
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Webcams |
1 Year
1st year of warranty by JK Computer Systems, replacement/repair only.
Logitech covers warranty period thereafter if warranty exceeds 1 Year.
DOA - Within 30 Days of invoice. |
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Product Details |
Warranty Details |
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Motherboards |
2 Years
First 30 days from original invoice, RMA warranty can be handled through
JK Computer Systems.After 30 days from original
invoice, Customers must contact MSI directly for
warranty.
Replacement/Repair Only
*DOA - Within 30 Days of original invoice. |
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Video Cards |
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Bluetooth Cell phone Hands Free Car Kit |
1 year Manufacturer’s warranty
First 30 days from original invoice, RMA warranty can be handled through
JK Computer Systems.After 30 days from original
invoice, Customers must contact MSI directly for
warranty.
Replacement/Repair Only
*DOA - Within 30 Days of original invoice. |
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Bluetooth Cell phone Headset |
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Bluetooth USB Adapter |
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Western Digital Corporation |
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Website: |
www.wdc.com |
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Technical Support: |
1-800-832-4778 |
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Product Details |
Warranty Details |
WD
Caviar 5400 Hard Drives
(IDE, 2MB, 5400rpm)
WD Caviar 7200 Hard Drives
(IDE, 2MB, 7200rpm) |
1 Year
JK Computer Systems will provide 1-Year Depot Warranty on all
WD Caviar 5400 and WD Caviar 7200 hard drives.
Drives sold prior to this period will maintain a 3-Year Warranty. |
WD
Caviar RE (RAID Edition)
Hard Drives (IDE/SATA, 7200rpm) |
3 Years |
WD
Caviar SE (Special Edition)
Hard Drives (IDE, 8MB, 7200rpm) |
3 Years
JK Computer Systems will provide 1-Year Depot Warranty on hard
drives. For the balance of the warranty, WD will provide depot warranty
service.
If a drive requires warranty service within the first year, JK Computer Systems will
provide the Depot Warranty Service. For the balance of the hard drive
warranty, please contact WD to arrange for warranty service. We will assist you in this manner
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For 24/7 Support: 519-568-3428