Warranty
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Warranty on JK Computer Systems Products & Services |
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Product Details |
Warranty Details |
| Desktop
systems manufactured by JK Computer Systems
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3 Year Warranty
JK Computer Systems will provide 1* year parts, and 3 year labor warranty
on all desktop systems. For more information, please go to
http://www.jkcomputersystems.com/catalog.php?c=Desktop%20Computers&i=DT-WARRANTY
*Warranty may vary on parts depending on Manufactures specs: ie, Western digital is 3 years. |
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Networking/ Network cables |
Lifetime on cables, 1 year on in-wall networking
installed by JK Computer Systems. |
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Service & Repair Work |
All service & repair work is comes with a 30 day customer satisfaction guarantee. |
Warranty Policy Warranty for all other products
All warranty periods are based on the manufactures warranty periods. Please refer to the manufacturer's website or product manuals/packaging for more information.
Generally, the manufacturer's limited warranty will only cover the product for manufacturing defects and will not cover any physical damage to the product from misuse, dropping, physical damage, etc. In no way does JK Computer Systems warrant any product for fitness of use or for representations made by the manufacturer.
To receive warranty service on your product, you must contact JK Computer Systems by phone or email to address the problem. If a technician is unable to resolve the problem over the phone or email, and deems the product defective or requiring testing, you will be authorized to return the product. Include a copy of your invoice and any email correspondence you have had with our support staff. JK Computer Systems insists that appropriate measures are taken to safeguard the product from damage during shipping, as JK Computer Systems nor most manufactures does not warrant a physically damaged product.
It is recommended that customers deal directly with the manufacturer for all retail products for faster turn-around times. Some manufacturers offer direct-swap, cross-ship, or even next-day to-your-door replacement warranty services.
JK Computer Systems can help facilitate warranty service between you and the manufacturer for retail items, but will not cover any expenses incurred for warranty service after the first 30 days of purchase. For OEM products that have a 1 year warranty, JK Computer Systems will not cover shipping charges after the first 90 days.
If the product is not defective, you will be responsible for return shipping charges.
JK Computer Systems is limited to the service level offered by the manufacturer or supplier, please read your product warranty information carefully before contacting us.
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For 24/7 Support: 519-568-3428